Spotlight on Scholarship:
Recent Work by HCTD members

PUBLICATIONS

Markman, K.M. (2009). So what shall we talk about?: Openings and closings in chat-based virtual meetings.  Journal of Business Communication , 46(1), 150-170.

Using the framework of conversation analysis, the author examines the structure of interaction in computer-mediated team meetings, focusing on the openings and closings of the team's four virtual meetings. The author describes how the medium, quasisynchronous chat (QSC), disrupts the temporal flow of conversation and makes beginning and ending these informally structured meetings difficult. The author finds that the team, as a result, evolved a two-stage process for both opening and closing the meetings, which allowed them to make consistent use of certain linguistic and conversational devices to mark possible transition points for openings and closings. The author discusses how these virtual meetings compare to face-to-face interactions and some possible implications for the use of QSC for virtual team meetings.

Lunceford, B., & Lunceford, S. (2008). Meh. The irrelevance of copyright in the public mind. Northwestern Journal of Technology and Intellectual Property, 7(1), 33-49.

Technology and the law are often intertwined, yet technology often evolves at a much faster pace. In this article, we suggest that the issues surrounding filesharing have much more to do with public perceptions of copyright law than with efforts to enforce the law. In short, we argue that filesharing and copyright enforcement is a rhetorical problem rather than a legal one. File this one under social constructions of technology. The article is available from the Northwestern Journal of Technology and Intellectual Property's website.

Keaten, J. A., & Kelly, L. (2008). "Re: We really need to talk": Affect for communication channels, competence, and fear of negative evaluation. Communication Quarterly, 56(4), 407-426.

Demographic research has documented the ubiquitous use of computer-mediated communication (CMC). Researchers in this area have also explored various factors associated with CMC, including uses, gratifications, motives, and needs. This investigation examines the relationships among affect for communication channels (i.e., e-mail versus face-to-face), self-reports of competence, and fear of negative evaluation. Participants (N = 325) in an undergraduate public speaking course responded to three scales, Fear of Negative Evaluation (Leary, 1983), Affect for Communication Channels Scale (Kelly & Keaten, 2007), and a measure of communication competence. Results show that individuals who reported more competence when using e-mail (27%), as compared to individuals who reported more competence face-to-face (64%), also had greater affect for CMC, higher levels of fear of negative evaluation, and reported more use of e-mail in difficult personal situations.

 

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